Privacy Policy

Introduction

This Privacy Policy explains how Hula AI collects, uses, and protects your information when you use our website and services.

Information We Collect

1. Account Information

   • Information such as your name, email address, and profile details when you create an account.

2. Usage Information

   • Information about how you use Hula AI, including generations, settings, feature usage, and interactions with the platform.

3. Device and Log Information

   • Browser type, operating system, IP address, referring pages, and approximate usage timestamps.

4. Payment Information

   • Billing-related information processed through our payment providers. We do not store full payment card details on our servers.

5. Uploaded Content

   • Prompts, images, videos, and related assets you submit in order to generate outputs.

How We Use Information

We use collected information to:

• Provide and maintain the Hula AI service
• Process billing and account management
• Improve model workflows, reliability, and product experience
• Monitor abuse, fraud, and security threats
• Respond to support requests and operational notices

Storage and Security

We use reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We may share information with:

• Service providers that help us operate infrastructure, storage, analytics, authentication, and payments
• Model and inference providers when needed to process your generation requests
• Legal authorities when required by law or to protect our rights and users

We do not sell your personal information.

Data Retention

We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export certain personal information. Contact us to make a request.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Hula AI after updates means the revised policy applies.

Contact Us

Website: https://hulaai.co
Email: support@hulaai.co